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Shipping Policy


Thank you for visiting and shopping at Hartley's. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Priority Mail 2-Day

2 business days

UPS Ground

5-7 business days

UPS 3-Day Select

3 business days

UPS Second-Day Air

2 business days

UPS Next Day Air

1 business day

* Overnight delivery is only available for orders with delivery addresses within the continental United States.



Delivery delays can occasionally occur.


Shipment to P.O. boxes or APO/FPO addresses


Hartley's ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


Hartley's is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


Hartley's is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy


We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.